Jewel Runaway Bay Beach & Golf Resort gets new GM

Playa Hotels & Resorts N.V. (NASDAQ: PLYA, ‘Playa’) has announced the promotion of Hilton Rose Hall Resort & Spa Hotel manager John Miles to the position of general manager of Jewel Runaway Bay Beach & Golf Resort. As general manager, Miles will oversee the day-to-day operations of the all-inclusive resort, located in St Ann.

A native of Jamaica, Miles began his career at Hilton Rose Hall in 2009, formerly Rose Hall Resort, as an assistant guest services manager and later advanced to the position of executive assistant manager and hotel manager at Jewel Dunn’s River Beach Resort & Spa. His tenacity and passion for hospitality resulted in subsequent growth and greater responsibilities when he was appointed the hotel manager of the 489-room key, Hilton Rose Hall Resort & Spa in February 2017.

Miles, who has placed an emphasis on continuing education, has earned several certificates from Central Connecticut University, Runaway Bay HEART Academy, Jamaica Advanced Computer System, and American Hotel & Lodging Educational Institute. Miles also served as a key member of several pre-opening task forces for Jewel Runaway Bay Beach & Golf Resort, Jewel Paradise Cove Beach Resort & Spa and Jewel Grande Montego Bay Resort & Spa.

“John’s progressive growth and advancements are a testimony to his passion and humility. His dedication to elevating the guest experience and working knowledge of the Jewel brand further supports why John has earned this well-deserved promotion,” said Alex Stadlin, chief operating officer of Playa Hotels & Resorts.

Jewel Runaway Bay has long since been regarded as a haven for families touting a robust kids’ club and the largest waterpark in Jamaica. Miles’s focus will support the resort’s legacy and loyal clientele by creating a personalised guest experience that is aligned with what guests today are looking for in a family-friendly resort, including educational kids’ club programmes that support ecotourism and social responsibility initiatives by benefiting the greater St Ann parish.