Tammara Glaves-Hucey talks life, law, insurance and acing what’s next
Published:Sunday | June 11, 2023 | 9:39 AMJada Powell - Contributor
A trailblazer and seasoned professional, Tammara Glaves-Hucey has an intriguing blend of insurance and legal expertise. From her pivotal role in GraceKennedy’s expansion in the eastern Caribbean to her focus on the human aspect of the insurance world, Glaves-Hucey’s journey is nothing short of remarkable. The general manager of Key Insurance Company Limited is big on service and even bigger on self-actualisation. Asked, “Who is Tammara Glaves-Hucey?”, her response takes into account her past and her present.
“I am just like any other Jamaican girl with humble beginnings hailing from Cave Valley in St Ann. I consider myself a servant leader because it truly reflects who I am. While my current title may be general manager, my primary role and responsibility is to serve,” said Glaves-Hucey. She spoke with The Sunday Gleaner about her corporate journey and the future.
What was it like for you growing up?
My parents always stressed the importance of education. My mom would wake up at four in the morning to sell soup so that my two siblings and I could attend school, rain or shine. My father taught me to read and instilled in me the idea that great men achieved their heights through consistent effort, not sudden bursts. These lessons fuelled my determination as a child. I had to push harder, work better, because I didn’t have the advantages others did.
What was your journey like into corporate Jamaica?
In 2002, while studying at university, I joined GraceKennedy and Jamaica International Insurance Company as an executive assistant to Grace Burnett, the CEO of GraceKennedy Financial Group and CEO/president of GraceKennedy Money Services. This marked my initial venture into the insurance industry, and I was driven by curiosity and a strong desire to grow and develop. As opportunities arose, I transitioned, eager to expand my knowledge and capabilities. After attaining my management studies degree, I embarked on a law degree and simultaneously pursued insurance certifications. My career progressed from being an executive assistant to the claims department and then swiftly transitioning to management that bestowed regional responsibilities.
Were there any obstacles that could have hindered where you are now?
Obstacles are inevitable in life, and for me, it was all about mindset. I had to work to support my university education, but I never saw it as an insurmountable hurdle.
Who are your biggest inspirations — growing up, in the corporate world and now?
Growing up, my biggest inspiration was undoubtedly my mother. She constantly pushed me to strive for more, urging me to surpass her own achievements and seize opportunities she never had. I have a vivid memory of her sitting in front of me with a pillow while I prepared for my CXC exams, ensuring I stayed focused even as she had to go out and provide for us.
In the corporate world, my inspiration came in the form of Grace Burnett. She was a young girl from the countryside like me, yet she became an attorney and led a successful business. While I’ve had other mentors along the way, Grace’s path has been a significant influence on my own.
Now, my biggest inspiration is my son. Being the best mother in the world to him is my utmost priority. Our relationship is incredible, we’re like secret agents, sharing our own little world of secrets and conversations between Joshua and Mommy. I’ve adopted some of my mother’s parenting principles, particularly her emphasis on education. It’s non-negotiable for my son, and he knows that while I would move heaven and Earth for him, he must prioritise his schoolwork.
What has your knowledge about insurance taught you about life?
Being immersed in this field every day serves as a constant reminder that life can be unpredictable and fleeting. It’s a lesson that urges me to embrace each moment and live life to the fullest.
How have your previous experiences helped you in capitalising on opportunities as a general manager especially in COVID-19?
The impact of COVID-19 was significant. Shortly after joining Key Insurance on March 10, 2020, the country went into a nationwide lockdown. Despite the challenging circumstances, I successfully turned around the company, which was previously facing a loss of $500 million. This accomplishment would not have been possible without the support I received from many individuals. The team has been my backbone, providing unwavering support. The role, the people I interact with, and the lessons I continue to learn have immense value to me.
What would you say is the best advice you’ve received?
The best advice I’ve received, which has greatly impacted my role, is to acknowledge my blind spots and recognise the importance of having people around me. It’s impossible to see everything on your own, so surrounding yourself with individuals who are open and honest is crucial.
During your time with GraceKennedy, you were integral to their expansion in the eastern Caribbean. Do you have a favourite Caribbean island?
St Lucia holds a special place in my heart as my favourite eastern Caribbean island. The island’s vibrant culture and warm people remind me of my birth parish, St Ann.
In another life, what other profession would you pursue?
If I had lived another life, I would have pursued a career as a criminal attorney. Specifically, I would have chosen to work as a legal aid, enabling me to make a meaningful impact on the lives of those who cannot afford legal representation, but are in dire need of it.
What’s next for Tammara Glaves-Hucey?
I thrive on challenges and I’m always ready for what’s next. If an opportunity comes my way, I’ll seize it without hesitation. I remain open to wherever the path the Lord leads me, embracing the unknown with excitement and determination.
What advice would you give to others?
Don’t confine yourself to limitations. Banish ‘I can’t’ and ‘I won’t’ from your vocabulary. Prepare yourself for the opportunities that come your way by acquiring relevant qualifications, certifications, and developing necessary soft skills. Take a critical look at your blind spots and work on improving them. Keep pushing, keep striving, and be ready to seize the next big thing.