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Regional satellite communication outage hits Caribbean Airlines flights

Published:Thursday | May 22, 2025 | 11:10 AM
The airline says it is in close contact with the provider to monitor progress of restoration.
The airline says it is in close contact with the provider to monitor progress of restoration.

PORT OF SPAIN, Trinidad, CMC – Regional carrier Caribbean Airlines on Thursday morning said its Boeing 737 jet services are currently experiencing delays due to a regional outage of the SITA satellite communication system, which supports critical aircraft operational messaging.

According to Caribbean Airlines, this issue is not unique to the airline but is affecting all airlines that rely on the SITA network, a global air transport communications and information technology platform used by more than 400 airlines and airports worldwide.

The SITA (Société Internationale de Télécommunications Aéronautiques) system facilitates real-time air-to-ground communication, including flight tracking, weather data, dispatch instructions, and other operational messaging essential for modern flight operations.

The current outage is impacting the transmission of these data services, causing system-wide slowdowns and delays.

According to the airline, the situation is actively being addressed by SITA engineers, noting that it is in close contact with the provider to monitor progress and restore full service as quickly as possible.

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