JPS representative, Christopher Ellis (right), assists Nicole Stanley, the first customer to be served at the company’s new JPS MyCare Hub inside Fontana Pharmacy in Portmore. The JPS MyCare Hub was launched on July 7, marking the latest step in the company’s commitment to enhancing customer service through accessible, in-person support. The walk-in space allows customers to speak directly with a JPS representative to resolve billing concerns, account queries, service requests, and share feedback in a modern, convenient setting.