Hotel horrors

It seems almost inevitable for today's avid vacationer to have at least one less-than-ideal holiday retreat. Thus, after an opulent overnight stay at New Kingston's newest addition to the business hotel market, Saturday Life decided to approach fellow guests at the Spanish Court Hotel to hear their personal horror stories on hotel stays in the past.

• Dexter Edmund - Maryland, USA

Any hotel I've been to with simply a lack of good customer service and unfriendly staff. Also, I've been to places where I don't get value for my money. The AC and TV, although paid for, do not work, and the rooms aren't clean.

• Leon Sturridge - London, England

I've been to Las Vegas, Spain, Mexico and Barbados, to name a few, and to be honest, I've never had a bad hotel experience, but that's probably because I'm pretty easy to please. All I really need is a full breakfast in the morning and a warm bed at night.

• Octavius Muir - Portmore, Jamaica

I stayed at a hotel that had really bad food. It made me so sick. I had unexpected and unwanted bowel movement for a while.

• Delroy 'Higher Tone' Francis - Kingston, Jamaica

Anywhere I've been with bad food to me qualifies as a hotel where I've had a bad experience. Also, I like going to hotels where the people are friendly and hospitable and there are pretty ladies to talk to. Anywhere lacking those things are not places I want to stay.

• Marsha Rowe - Mandeville, Jamaica

I once stayed at a hotel in New Jersey and the disregard for me as a guest was blatantly evident. It was clear I was being treated a lot different because of my skin colour. Considering I appreciate going to hotels where I feel like it's a home away from home, I had a big problem. I definitely called the franchise and made a complaint.