Thank you, NWC!

THE EDITOR, Madam:

On Tuesday, May 21, we contacted the National Water Commission (NWC) via the (company’s) App and requested that water be trucked to our home on 19 Mile Road in Coopers Hill, St Andrew.

This was after weeks of having no piped water due to another (usual) breakdown of “The Pump” which pulls water up to the top sections of Coopers Hill, to the many households depending on it to fill their tanks. This water would come in the pipes twice per week – still there is no guarantee if, and when, we will have water at all.

When I contacted the NWC via the App I was given a reference number and told that a truck would come, at some point, I supposed.

There was no truck to our gate, that we knew of - although a few came and went, close by on the road.

Today a truck came, but would have left us with nothing, even though they were shown the reference number. We were told: “Your name is not on the list”. The truck was leaving when we offered money. We were desperate. We had absolutely no water besides some collected rainwater.

The money changed hands. Our tank on the roof and all five outside barrels were promptly filled.

That’s how it is, right? We know that now.

Thank you, NWC.

SADAN TAYAD

Red Hills PO