Mystic Mountain goes sky-high with Digicel Business

Mystic Mountain partnered with Digicel Business to design the most robust solution necessary for taking the business to new heights.

After consulting with the management and staff of Mystic Mountain, Digicel Business designed a fully scalable solution which included a smart PBX system with least-cost routing, a closed user group (CUG) system for employees of the business, IP surveillance in both the parking lot and on the mountain, as well as a Wi-Fi solution at Mystic Ridge that provides Internet for hotel guests.

Mike Drakulich, co-founder of Mystic Mountain, explained the partnership and the benefits that it has received since partnering with Digicel Business.

"Digicel's offering matches the uniqueness of what we offer at Mystic Mountain and it is as diverse as the many products we have here," he said. "We have to ensure that all systems are in place to protect our visitors, and Digicel Business has a proven track record."

Drakulich added that not only were Mystic Mountain's communication challenges a thing of the past, but it was also able to save up to 30 per cent on its communication costs. "We have staff in our hotels and on our cruise piers, totalling more than 100 on our corporate CUG, and we now have greater efficiency in our operations."

COMMUNICATION ISSUES

According to Digicel Jamaica's head of sales for the western region, Joy Clark, "Mystic Mountain is located high up and in an area of dense forestation - and as such, it faces unique communication issues. Creativity and innovation are watchwords for Digicel Business and we are pleased to have designed a robust solution for Mystic Mountain and, in the process, added cost-saving benefits to the package by using smart solutions."

As Mystic Mountain sets its sights sky-high on continued growth and expansion, its partnership with Digicel Business is set to go from strength to strength.

Mystic Mountain was built on strong eco-friendly principles and features many unique species of flora and fauna, including 16 different types of hummingbird. The exhilarating adventure park includes the Rainforest Sky Explorer, a chairlift which takes visitors from the entrance to the apex of Mystic Mountain; the Rainforest Bobsled Ride inspired by the Jamaican bobsled team that participated in the 1988 Calgary Olympics, and the Rainforest Canopy Zip Line Tour, a breath-taking whisk through the Mystic rainforest.