NCB warns about QR code scam at ABMs

The National Commercial Bank Jamaica Limited (NCB) is alerting the public about a QR code scam targeting users of its Automated Banking Machine (ABM).

In a statement today, NCB stated that fraudsters have been mounting posters inside its ABMs with a QR code claiming that customers can win over $1 million in cash and prizes by clicking on the link.

This is a phishing scam.

Phishing is a fraudulent attempt to obtain sensitive information, often through deceptive emails, messages, or in this case, QR codes, posing as a trustworthy entity.

Unwitting customers who scan these codes are misled into providing their private banking information, such as their PIN and Internet banking login details, which scammers then exploit to access accounts and misappropriate funds.

"We are deeply concerned about this new deceptive tactic and its potential impact on our customers," stated Dane Nicholson, Head of Fraud Prevention at NCB.

"It's essential for everyone to remember that NCB will never send unsolicited links or ask customers to share their private banking details outside of our secure banking platforms. Fraudsters continue to be extremely creative in their tactics, so we urge customers to stop and think before they click on links, scan QR codes, or give out any personal or banking details," Nicholson added.

NCB stated that this latest incident underscores that scammers employ various tactics, including sending deceptive SMS messages, crafting urgent or 'warning' emails, and other methods designed to instill fear or urgency in the recipient.

These tactics, the bank stated, are meant to rush individuals into making hasty decisions without verifying the authenticity of the request.

Customers are urged to be cautious and avoid clicking on links or scanning QR codes that lead to websites requesting banking information.

NCB also encourages customers to report any suspicious activity or questionable materials found inside or near ABMs.

"Our top priority is the safety and security of our customers' money. We are working closely with local law enforcement to address this issue and bring these fraudsters to justice," said Nicholson.

He added: “As always, NCB reminds its customers to keep their banking details confidential. If there is ever a doubt about the legitimacy of any communication received claiming to be from NCB, customers are encouraged to contact the Bank directly at 888-NCB-FIRST (622-3477) or email reportphishing@jncb.com.”

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