Digicel shuts down 2G network for 'banger' phones

Telecommunications firm Digicel was yesterday set to complete the shutting down of its 2G network with final transition to take place today.

Digicel is decommissioning its 2G network to focus on more advanced technologies, including 3G, 4G, 4G LTE, and LTE-A.

According to the company, the move will enable customers to benefit from improved call quality, faster browsing, smoother connectivity and enhanced video streaming.

Ahead of the final shutdown, Digicel urged customers who were still using older 2G devices to upgrade immediately to avoid service disruptions.

"Customers should ensure their SIM cards are 4G LTE - compatible and that their devices support 3G or 4G technology," the company said.

Most 2G devices are older model push button phones, commonly referred to as “bangers",” or early generation smartphones.

Customers can visit a Digicel store or the company’s website to check if their SIMs and devices require upgrade.

As the network transitions, Digicel said customer should visit the nearest Digicel store for any support or visit https://www.digicelgroup.com/jm/en/2g-shutdown