Concerns about a high turnover rate and low wages in business processing outsourcing (BPO) call centres are being dispelled by officials of the Ministry of Industry, Commerce and Agriculture.JAMPRO President Diane Edwards has questioned claims of a...
During the recent election campaign period, both the then governing People's National Party (PNP) and the Jamaica Labour Party (JLP) pointed to the Business Process Outsourcing (BPO) sector as an area which would provide thousands of jobs over the...